Remote SaaS Retention Financial Analyst

Go To Services, Inc.; Honolulu (HI); Remote; USD 98,000 - 151,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous paid time off

Tuition reimbursement

Wellness program

Employee Resource Groups

Job summary

GoTo, Inc. is seeking a Financial Analyst, SaaS Retention Specialist to own renewal forecasting and retention analytics in a remotely-based US team. You will lead end-to-end forecasting, track churn, and deliver quarterly reviews with stakeholders across departments.

The ideal candidate brings 3+ years in FP&A for SaaS, strong financial modeling, and a proactive, collaborative mindset. Enjoy robust health benefits, PTO, and growth opportunities.

Qualifications

• Bachelor’s degree required; 3+ years in FP&A or similar in SaaS or subscription models.
• Experience with SaaS KPIs and metrics; expert financial modeling and data manipulation.
• Able to handle ambiguity, meet deadlines, and work across teams.

Responsibilities

• Own end-to-end renewal forecasting; validate churn, renewal rates, and retention outcomes.
• Analyze retention metrics; provide insights to leadership; manage weekly/monthly reviews.
• Conduct variance analysis; identify root causes; deliver actionable recommendations.
• Reconcile retention data weekly/monthly and maintain data integrity in reports.

Skills

Forecasting

Retention analysis

Data analysis

Financial modeling

Cross-functional collaboration

Education

Bachelor's degree in Finance/Business/Economics

Job description

GoTo, Inc. is seeking a Financial Analyst, SaaS Retention Specialist to own renewal forecasting and retention analytics in a remotely-based US team. You will lead end-to-end forecasting, track churn, and deliver quarterly reviews with stakeholders across departments.

The ideal candidate brings 3+ years in FP&A for SaaS, strong financial modeling, and a proactive, collaborative mindset. Enjoy robust health benefits, PTO, and growth opportunities.