Remote SaaS Renewals Manager – Cybersecurity Accounts

UpGuard

Baltimore (MD)

On-site

USD 117,000 - 130,000

Full time

13 days ago
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Benefits offered by this job

Monthly lifestyle subsidy
WFH setup allowance
Learning & Development allowance
Annual leave + 2 UpGuardian days
18 weeks parental leave
Personal Leave Allowance
Fully remote environment
Top-spec hardware
Generative AI subsidy
Health Insurance

Job summary

UpGuard is seeking an Account Manager to own renewals, safeguard revenue, and drive expansion within key accounts in the cybersecurity SaaS space. You will negotiate renewals, align with legal and finance, and collaborate with cross-functional teams to maximize client value.

Ideal candidates bring strong commercial experience in SaaS renewals, deep cyber security knowledge, and a data-driven approach to monitor account health and growth opportunities.

Qualifications

  • Account Manager or similar commercial role with SaaS renewals experience.
  • Knowledge of the cyber security landscape, especially Third-Party Risk Management (TPRM).
  • Strong contract negotiation and renewal skills.

Responsibilities

  • Drive renewals and own the renewal process for key accounts.
  • Protect and grow existing revenue through retention strategies.
  • Identify upsell and cross-sell opportunities within accounts.
  • Lead negotiations for renewals and expansions with legal/finance alignment.
  • Stay informed on industry trends to advise clients effectively.
  • Collaborate with sales, customer success, and marketing on account plans.
  • Track renewal rates, upsell success, and account health with data.

Skills

Commercial Experience
Cyber Security Knowledge
Negotiation Skills
Strategic Mindset
Data-driven
Collaboration
AI Tools Adoption

Job description

UpGuard is seeking an Account Manager to own renewals, safeguard revenue, and drive expansion within key accounts in the cybersecurity SaaS space. You will negotiate renewals, align with legal and finance, and collaborate with cross-functional teams to maximize client value.

Ideal candidates bring strong commercial experience in SaaS renewals, deep cyber security knowledge, and a data-driven approach to monitor account health and growth opportunities.

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