Remote Strategic SaaS Renewal Manager – Cybersecurity
UpGuard
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Benefits offered by this job
Job summary
UpGuard, a leading cybersecurity company, seeks an Account Manager to own renewals and drive revenue growth within a portfolio of key SaaS customers. The role emphasizes retention, expansion, and strategic contract negotiations in a fast-paced, AI-enabled environment.
Collaborate with sales, customer success, and legal teams, monitor renewal metrics, identify upsell opportunities, and stay ahead of cyber risk trends.
Qualifications
- Experience as Account Manager or similar SaaS renewals role.
- Strong cyber security knowledge, especially TPRM.
- Proven contract negotiation and renewal skills.
- Strategic thinker with ability to identify expansion opportunities.
- Data-driven with metrics to drive renewals and revenue growth.
- Collaborates effectively with cross-functional teams.
- Curious about AI tools to enhance workflows.
Responsibilities
- Own renewal process for portfolio of key accounts.
- Implement revenue retention strategies and address risks.
- Identify upsell and cross-sell opportunities with sales teams.
- Lead renewal and expansion negotiations with legal and finance.
- Monitor industry trends and client needs to advise value.
- Collaborate with sales, customer success, and marketing on account strategy.
- Track renewal rates and account health with data.
Skills
Job description
UpGuard, a leading cybersecurity company, seeks an Account Manager to own renewals and drive revenue growth within a portfolio of key SaaS customers. The role emphasizes retention, expansion, and strategic contract negotiations in a fast-paced, AI-enabled environment.
Collaborate with sales, customer success, and legal teams, monitor renewal metrics, identify upsell opportunities, and stay ahead of cyber risk trends.
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