Remote SaaS Account Growth Manager

Automox; United States; Remote; USD 155,000 - 175,000; Full time

Benefits offered by this job

Equity for Full-Time Employees

401K Match

Flexible PTO

Comprehensive Health Plans

Company-paid Disability & Life

Home office stipend

Job summary

Automox is seeking an Account Manager to own a portfolio of customers and drive renewal, expansion, and long-term customer value. You’ll manage retention outcomes, create expansion opportunities, and collaborate with cross-functional teams to deliver measurable customer ROI.

In this fully distributed role, you’ll lead executive conversations, forecast accurately in Salesforce, and promote multi-year agreements to maximize account impact and Automox growth.

Qualifications

• 3–5 years in account management, sales, or customer-facing revenue roles in SaaS.
• Proven ability to meet or exceed retention and expansion targets.
• Experience managing a book of business with quota accountability.

Responsibilities

• Own renewal and retention outcomes across a defined book of business.
• Build and convert expansion pipeline (upsell, cross-sell, whitespace).
• Lead proactive engagement on at-risk accounts to drive renewal and expansion.
• Drive adoption of multi-year agreements and long-term customer commitments.
• Position and sell Turnkey, Premium Support, and adjacent offerings.
• Conduct executive business reviews tied to ROI and customer outcomes.

Skills

Account management

Quota attainment

Executive conversations

Tools

Salesforce

ChurnZero

Gong

Job description

Automox is seeking an Account Manager to own a portfolio of customers and drive renewal, expansion, and long-term customer value. You’ll manage retention outcomes, create expansion opportunities, and collaborate with cross-functional teams to deliver measurable customer ROI.

In this fully distributed role, you’ll lead executive conversations, forecast accurately in Salesforce, and promote multi-year agreements to maximize account impact and Automox growth.