Remote SaaS Account Executive - Upgrades & Expansion

Steer CRM; United States; Remote; USD 60,000 - 120,000; Full time

Benefits offered by this job

100% remote

100% employer-paid medical insurance

Flexible PTO

Job summary

Steer CRM is seeking an Account Executive on our customer expansion team to drive upgrades across existing customers. This remote role involves prospecting, discovery, demos, and closing upgrades to Steer CRM or our phones product, targeting automotive repair shops.

You will own a full sales cycle, build trust with small business owners, and manage a rigorous pipeline to hit revenue and activity goals in a remote setup.

Qualifications

• Experience owning and closing sales opportunities.
• Confidence making outbound calls.
• Strong discovery, presentation, objection-handling, and closing skills.
• Ability to explain software to busy small business owners.
• Organized pipeline management and consistent follow-through.

Responsibilities

• Proactively call and follow up with existing Steer customers to uncover opportunities for CRM and phones upgrades.
• Manage the entire sales cycle, from first outreach through discovery, demo, proposal, negotiation, and close.
• Learn each shop’s goals and current workflow, then explain how the right Steer product could help.
• Build and maintain a healthy pipeline through consistent outreach and thoughtful follow-up.
• Keep customer conversations, opportunities, and forecasts accurate in the CRM.
• Partner with customer-facing teams to understand account history and support a smooth transition after the sale.
• Meet or exceed revenue and activity goals while providing a good experience for customers.

Skills

Sales experience

Outbound calls

Discovery

Closing

Pipeline management

Tools

CRM

Job description

Steer CRM is seeking an Account Executive on our customer expansion team to drive upgrades across existing customers. This remote role involves prospecting, discovery, demos, and closing upgrades to Steer CRM or our phones product, targeting automotive repair shops.

You will own a full sales cycle, build trust with small business owners, and manage a rigorous pipeline to hit revenue and activity goals in a remote setup.