Remote Account Executive - Upsell & Expansion (SaaS CRM)

Steer CRM; United States; Remoto; USD 60.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% remote

Employer-paid medical insurance

Flexible PTO with 15+ days minimum

Parental leave

Descrizione del lavoro

Steer CRM is hiring an Account Executive on the customer expansion team to drive upgrades for existing Steer customers. This remote US role involves outbound prospecting, discovery, demos, and closing upgrades to Steer CRM or our phones product.

You’ll engage shop owners and managers to demonstrate value and secure renewals. You’ll own the pipeline, meet revenue and activity targets, and collaborate with cross-functional teams to ensure a smooth transition after the sale.

Competenze

• Experience owning and closing sales opportunities, ideally in a full-cycle or expansion sales role.
• Confidence making outbound calls and creating opportunities rather than relying only on inbound leads.
• Strong discovery, presentation, objection-handling, and closing skills.
• The ability to explain software in practical terms to busy small business owners.
• Organized pipeline management and consistent follow-through.
• A coachable, self-directed approach and comfort working toward a quota.

Mansioni

• Proactively call and follow up with existing Steer customers to uncover opportunities for CRM and phones upgrades.
• Manage the entire sales cycle, from first outreach through discovery, demo, proposal, negotiation, and close.
• Learn each shop’s goals and current workflow, then explain how the right Steer product could help.
• Build and maintain a healthy pipeline through consistent outreach and thoughtful follow-up.
• Keep customer conversations, opportunities, and forecasts accurate in the CRM.
• Partner with customer-facing teams to understand account history and support a smooth transition after the sale.
• Meet or exceed revenue and activity goals while providing a good experience for customers.

Conoscenze

Sales ownership

Outbound calling

Discovery skills

Closing skills

Product explanation

Pipeline management

Quota mindset

Descrizione del lavoro

Steer CRM is hiring an Account Executive on the customer expansion team to drive upgrades for existing Steer customers. This remote US role involves outbound prospecting, discovery, demos, and closing upgrades to Steer CRM or our phones product.

You’ll engage shop owners and managers to demonstrate value and secure renewals. You’ll own the pipeline, meet revenue and activity targets, and collaborate with cross-functional teams to ensure a smooth transition after the sale.