Remote SaaS Account Executive – Expansion Sales

Steer; Oregon; Hybrid; USD 60,000 - 120,000; Full time

Benefits offered by this job

100% remote

Employer-paid medical insurance

Flexible PTO with a 15-day minimum

Generous parental leave

FSA and HSA

Employee Assistance Program

401(k)

Learning stipend

Work-from-home equipment

Career growth opportunities

Job summary

Steer is seeking an Account Executive to expand existing customer relationships and upsell Steer CRM and phones products. This remote role emphasizes building trust with small business shop owners, owning the full sales cycle, and hitting quota through proactive outreach.

You will engage with repair shops, demonstrate solutions, handle objections, and close upgrades, while collaborating with cross-functional teams to ensure a smooth post-sale handoff and sustained customer value.

Qualifications

• Experience owning and closing sales opportunities, in full-cycle or expansion sales.
• Confident making outbound calls and creating opportunities.
• Strong discovery, presentation, objection-handling and closing skills.
• Ability to explain software to busy small business owners.
• Organized pipeline management and consistent follow-through.
• Coachable, self-directed, and comfortable working toward a quota.

Responsibilities

• Proactively call and follow up with existing Steer customers to uncover opportunities for CRM and phones upgrades.
• Manage the entire sales cycle from first outreach through discovery, demo, proposal, negotiation, and close.
• Learn each shop's goals and current workflow, then explain how the right Steer product could help.
• Build and maintain a healthy pipeline through consistent outreach and thoughtful follow-up.
• Keep customer conversations, opportunities, and forecasts accurate in the CRM.
• Partner with customer-facing teams to understand account history and support a smooth transition after the sale.
• Meet or exceed revenue and activity goals while providing a good experience for customers.

Skills

Closing sales

Outbound prospecting

Discovery

Presentation

Objection handling

Pipeline management

Quota-driven

Self-directed

Job description

Steer is seeking an Account Executive to expand existing customer relationships and upsell Steer CRM and phones products. This remote role emphasizes building trust with small business shop owners, owning the full sales cycle, and hitting quota through proactive outreach.

You will engage with repair shops, demonstrate solutions, handle objections, and close upgrades, while collaborating with cross-functional teams to ensure a smooth post-sale handoff and sustained customer value.