Expansion Account Executive — SaaS CRM (Remote)

Steer; Oregon; Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

100% remote

100% employer-paid medical insurance

Flexible PTO with a 15-day minimum

Generous parental leave

FSA and HSA

Employee Assistance Program

401(k)

Learning stipend

Work-from-home equipment

Career growth opportunities

Job summary

Steer, a leading provider of CRM and scheduling tools for automotive repair shops, is hiring an Account Executive for its customer expansion team. You will identify opportunities, perform outbound calls, demonstrate solutions, handle objections, and close upgrades to Steer CRM or our phones product.

The role is remote and focused on existing Steer customers. We seek someone who enjoys prospecting, owns their pipeline, and can build trust with small business owners.

Qualifications

• Experience owning and closing sales opportunities in a full-cycle or expansion role.
• Confident making outbound calls and creating opportunities.
• Strong discovery, presentation, objection-handling, and closing skills.
• Ability to explain software to busy small business owners.
• Organized pipeline management and consistent follow-through.
• Coachable, self-directed and comfortable with a quota.
• SaaS sales experience is a plus.
• Familiarity with automotive repair shops is a plus.

Responsibilities

• Proactively call and follow up with existing Steer customers to uncover opportunities for CRM and phones upgrades.
• Manage the entire sales cycle, from first outreach through discovery, demo, proposal, negotiation, and close.
• Learn each shop's goals and current workflow, then explain how the right Steer product could help.
• Build and maintain a healthy pipeline through consistent outreach and thoughtful follow-up.
• Keep customer conversations, opportunities, and forecasts accurate in the CRM.
• Partner with customer-facing teams to understand account history and support a smooth transition after the sale.
• Meet or exceed revenue and activity goals while providing a good experience for customers.

Skills

Full-cycle sales

Outbound outreach

Discovery & qualification

Demonstrations

Negotiation & closing

CRM proficiency

SaaS sales experience

Automotive repair familiarity

Tools

CRM software

Job description

Steer, a leading provider of CRM and scheduling tools for automotive repair shops, is hiring an Account Executive for its customer expansion team. You will identify opportunities, perform outbound calls, demonstrate solutions, handle objections, and close upgrades to Steer CRM or our phones product.

The role is remote and focused on existing Steer customers. We seek someone who enjoys prospecting, owns their pipeline, and can build trust with small business owners.