Remote SaaS Account Executive: AI-Driven ITSM

Harmony; Long Beach (CA); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Salary & equity

Medical/dental/vision coverage

401(k) matching

Home office stipend

Job summary

Harmony is hiring for a senior B2B SaaS sales leader in the United States. You will own the full sales cycle from prospecting to close, running multi-threaded cycles with IT, HR, and Operations stakeholders. You will articulate ITSM and automation value and manage your own pipeline with outbound and inbound efforts.

You will forecast accurately in the CRM, travel as needed, and influence product strategy by sharing market feedback. A startup mindset and strong storytelling are essential.

Qualifications

• 5+ years of quota-carrying B2B SaaS sales.
• Proven full-cycle sales experience prospecting through close.
• Ability to run multi-stakeholder sales cycles and communicate with practitioners and executives.
• Strong discovery, presentation, negotiation, and storytelling skills.
• Self-directed operator in an unstructured, fast-changing startup environment.
• CRM usage and pipeline forecasting discipline.

Responsibilities

• Own the full sales cycle end to end from prospecting to close.
• Run multi-threaded sales cycles with IT, HR, and Operations stakeholders.
• Translate ITSM and automation capabilities into quantified business value.
• Build and manage your own pipeline through outbound and inbound activity.
• Maintain pipeline hygiene and forecasting in the CRM and report on metrics.
• Serve as the voice of the customer to inform product roadmap and positioning.
• Help define and refine the sales playbook, messaging, and processes.

Skills

Quota-carrying sales

Full-cycle sales

Multi-stakeholder selling

Discovery & negotiation

Self-directed

CRM & forecasting

Tools

Salesforce

AI tools

Job description

Harmony is hiring for a senior B2B SaaS sales leader in the United States. You will own the full sales cycle from prospecting to close, running multi-threaded cycles with IT, HR, and Operations stakeholders. You will articulate ITSM and automation value and manage your own pipeline with outbound and inbound efforts.

You will forecast accurately in the CRM, travel as needed, and influence product strategy by sharing market feedback. A startup mindset and strong storytelling are essential.