Remote Romanian Transportation Support Expert

Employers from Greece; United States; Remote; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive Monthly Salary

2 Extra Salaries Per Year

Monthly Performance Bonus

Fully Paid Relocation Package

Fully Paid Training programs

Comprehensive Health Insurance

And Much More...

Job summary

Mercier Consultancy Group in Greece is seeking Romanian-speaking Transportation Customer Experts to deliver world-class support for a major transportation service provider. You will assist passengers and logistics clients with inquiries, bookings, route planning, and issue resolution across phone, email, and chat.

This remote-based role offers a competitive salary, relocation support, paid training, and comprehensive health insurance within a friendly, multinational team environment.

Qualifications

• Romanian-speaking required for customer support roles.
• Experience in transport or logistics customer service is a plus.
• Ability to handle inquiries via phone, email and chat.

Responsibilities

• Deliver customer service via phone, email and chat for a leading transportation provider.
• Assist passengers and logistics clients with real-time inquiries, bookings and route planning.
• Resolve transport schedule changes, cancellations and delays with professionalism.
• Maintain detailed records of customer interactions in the TMS.
• Collaborate with international teams to optimize communication across the network.
• Stay updated on transport industry trends and company policies.
• Uphold high standards of service excellence.

Skills

Romanian language proficiency

Customer service

Multinational teamwork

Job description

Mercier Consultancy Group in Greece is seeking Romanian-speaking Transportation Customer Experts to deliver world-class support for a major transportation service provider. You will assist passengers and logistics clients with inquiries, bookings, route planning, and issue resolution across phone, email, and chat.

This remote-based role offers a competitive salary, relocation support, paid training, and comprehensive health insurance within a friendly, multinational team environment.