Romanian Speaking Transportation Customer Experts - Work Remote In Greece
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Benefits offered by this job
Job summary
Mercier Consultancy Group in Greece is seeking Romanian-speaking Transportation Customer Experts to deliver world-class support for a major transportation service provider. You will assist passengers and logistics clients with inquiries, bookings, route planning, and issue resolution across phone, email, and chat.
This remote-based role offers a competitive salary, relocation support, paid training, and comprehensive health insurance within a friendly, multinational team environment.
Qualifications
- Romanian-speaking required for customer support roles.
- Experience in transport or logistics customer service is a plus.
- Ability to handle inquiries via phone, email and chat.
Responsibilities
- Deliver customer service via phone, email and chat for a leading transportation provider.
- Assist passengers and logistics clients with real-time inquiries, bookings and route planning.
- Resolve transport schedule changes, cancellations and delays with professionalism.
- Maintain detailed records of customer interactions in the TMS.
- Collaborate with international teams to optimize communication across the network.
- Stay updated on transport industry trends and company policies.
- Uphold high standards of service excellence.
Skills
Job description
at Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO solutions, we specialize in placing exceptional professionals into roles that redefine excellence within the transportation and logistics sectors.
We are currently seeking dedicated individuals to join our team for a Romanian Speaking Transportation Customer Experts position in Greece. This is a unique opportunity to advance your career by providing world-class support for a major player in the global transportation industry, all while enjoying the Mediterranean lifestyle through our premium remote-based staffing solutions.
- Deliver exceptional customer service via phone, email, and chat for a leading transportation service provider.
- Assist passengers and logistics clients with real-time transportation inquiries, booking adjustments, and route planning.
- Resolve complex issues regarding transport schedules, cancellations, and service delays with professionalism and empathy.
- Maintain detailed records of customer interactions within the transportation management system to ensure service quality.
- Collaborate with international teams to optimize communication flows across the transportation network.
- Continuously update your knowledge on transport industry trends and company policies to provide accurate, value-added support.
- Uphold the highest standards of service excellence, contributing to one of the most sought-after Romanian-speaking jobs currently available.
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO solutions, we specialize in placing exceptional professionals into roles that redefine excellence within the transportation and logistics sectors.
We are currently seeking dedicated individuals to join our team for a Romanian Speaking Transportation Customer Experts position in Greece. This is a unique opportunity to advance your career by providing world-class support for a major player in the global transportation industry, all while enjoying the Mediterranean lifestyle through our premium remote-based staffing solutions.
- Deliver exceptional customer service via phone, email, and chat for a leading transportation service provider.
- Assist passengers and logistics clients with real-time transportation inquiries, booking adjustments, and route planning.
- Resolve complex issues regarding transport schedules, cancellations, and service delays with professionalism and empathy.
- Maintain detailed records of customer interactions within the transportation management system to ensure service quality.
- Collaborate with international teams to optimize communication flows across the transportation network.
- Continuously update your knowledge on transport industry trends and company policies to provide accurate, value-added support.
- Uphold the highest standards of service excellence, contributing to one of the most sought-after Romanian-speaking jobs currently available.
- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Monthly Performance Bonus to reward your dedication.
- Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
- Fully Paid Training programs to ensure your success in the transportation sector.
- Comprehensive Health Insurance and social security coverage.
- A fantastic opportunity to secure one of the premier jobs in Greece within a supportive corporate environment.
- And Much More...
Embrace the vibrant culture and world-famous sunshine that Greece has to offer. By choosing this Romanian Speaking Transportation Customer Experts position in Greece, you are not just accepting a job; you are choosing a lifestyle characterized by stunning landscapes, rich history, and the warm hospitality for which Greece is internationally renowned. Whether it is the Mediterranean weather or the energetic atmosphere of the cities, you will find Greece to be the perfect place for both professional and personal growth.
Our comprehensive relocation package ensures a seamless transition to your new home in Greece. From the moment you arrive, you will experience the exceptional local gastronomy, a high quality of life, and the opportunity to connect with a diverse expatriate community. Join Mercier Consultancy Group today to discover why so many professionals choose to pursue their careers in Greece, enjoying a blend of modern convenience and ancient charm.
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