Remote ROI & Medical Records Specialist

MRO Corporation; Austin (TX); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Job summary

MRO Corporation is seeking a Remote ROI Specialist to provide remote support for healthcare clients by processing requests for patient medical records. You will access EHR systems securely, determine records to release per HIPAA guidelines, and respond to requester inquiries while logging and indexing records in Exchange Manager.

The role emphasizes independent remote work, privacy compliance, and proficiency with computer/web-based systems.

Qualifications

• High School Diploma/GED required.

Responsibilities

• Process ROI requests for patient records per HIPAA guidelines.
• Review requester information to determine records to release.
• Respond to inquiries via phone, email, and secure messages.
• Log requests into Exchange Manager and index electronic records.
• Follow privacy/security policies and remote work procedures.

Skills

Data entry

HIPAA knowledge

Remote work proficiency

Phone/email communication

Time management

Medical terminology

Education

High School Diploma or GED

Tools

Exchange Manager

Job description

MRO Corporation is seeking a Remote ROI Specialist to provide remote support for healthcare clients by processing requests for patient medical records. You will access EHR systems securely, determine records to release per HIPAA guidelines, and respond to requester inquiries while logging and indexing records in Exchange Manager.

The role emphasizes independent remote work, privacy compliance, and proficiency with computer/web-based systems.