Remote ROI Specialist: Medical Records & HIPAA Expert

MRO Corporation; Santa Fe (NM); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) plan

Job summary

MRO Corporation is seeking a Remote ROI Specialist to support healthcare clients by processing ROI requests for patient medical records from a home-based setup. You will review requester information, access EHR data securely, respond to inquiries, and log activities in Exchange Manager while complying with HIPAA and MRO security policies.

A high school diploma is required; prior ROI experience is a plus. You must have a private workspace, reliable internet, and the ability to work independently

Qualifications

• High School Diploma or GED required.
• Experience entering data into computer systems.
• Prior ROI experience in a physician's office or HIM dept is a plus.
• Proficiency with common computer applications and web-based systems.

Responsibilities

• Provide remote ROI support by processing ROI requests for patient records per HIPAA.
• Review requester information to determine records to release.
• Respond to phone calls, emails, and secure messages regarding ROI issues.
• Log ROI requests into Exchange Manager.
• Upload and index electronic medical records in Exchange Manager.
• Comply with HIPAA, privacy/security policies and remote-work requirements.
• Work independently in a remote environment meeting production goals.

Skills

Data entry

Remote work

Customer inquiries handling

Time management

Computer proficiency

HIPAA compliance awareness

Education

High School Diploma/GED

Tools

Exchange Manager

EHR systems

VPN

Job description

MRO Corporation is seeking a Remote ROI Specialist to support healthcare clients by processing ROI requests for patient medical records from a home-based setup. You will review requester information, access EHR data securely, respond to inquiries, and log activities in Exchange Manager while complying with HIPAA and MRO security policies.

A high school diploma is required; prior ROI experience is a plus. You must have a private workspace, reliable internet, and the ability to work independently