Remote RN Triage Specialist – 24/7 Call Center

Call 4 Health; Tennessee; À distance; USD 41 000 - 62 000; Plein temps

Résumé du poste

Call 4 Health is seeking experienced Registered Nurses to join our 24-hour medical call center as Remote Triage Nurses. Work from home delivering timely patient care via telephone triage, EHR management, and clinical support across multiple states.

You will use established protocols, document interactions in EHRs, and support providers with referrals, RPM, and patient education while maintaining HIPAA compliance.

Qualifications

• Associate’s or Bachelor’s Degree in Nursing is required.
• 2-4 years of RN clinical experience in ER/urgent care, adult, pediatric, ambulatory, or ICU preferred.
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license; willingness to obtain additional state licenses.

Responsabilités

• Respond to inbound and outbound calls for a multi-state nurse triage service.
• Utilize established triage protocols to assess and triage patients.
• Document patient interactions accurately in client EHR systems and/or Call 4 Health platform.
• Provide clinical assessments via phone or patient portal based on protocols.
• Support providers with administrative and clinical tasks, including referrals and prior authorizations.
• Collaborate with hospitals, nursing homes, and government agencies as needed.
• Participate in Remote Patient Monitoring (RPM) programs, including monitoring vital signs and patient education.
• Screen and qualify patients for clinical trials and provide patient education.

Connaissances

Teamwork

Leadership

Customer service

Communication

Attention to detail

Time management

Formation

Associate's or Bachelor's Degree in Nursing

Outils

EHR platforms

Description du poste

Call 4 Health is seeking experienced Registered Nurses to join our 24-hour medical call center as Remote Triage Nurses. Work from home delivering timely patient care via telephone triage, EHR management, and clinical support across multiple states.

You will use established protocols, document interactions in EHRs, and support providers with referrals, RPM, and patient education while maintaining HIPAA compliance.