Remote RN Triage Specialist - 24/7 Support

Call 4 Health; Florida; Remote; USD 70,000 - 100,000; Full time

Job summary

Call 4 Health is seeking an experienced Registered Nurse (RN) to join our 24-hour remote triage call center. You will triage patients, document interactions in EHRs, and support providers with clinical tasks from a home-based setting.

The role requires 2–4 years of RN clinical experience and active multi-state licensure (e-NCL/ECN). You will collaborate with hospitals and clinics nationwide, participate in RPM programs, and help coordinate referrals and prior authorizations.

Qualifications

• Associates or Bachelor’s degree in nursing required.
• 2–4 years of full-time RN clinical experience, preferably in ER/Urgent Care, Adult, Pediatric, Ambulatory Care, or ICU.
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license.
• Willingness to obtain additional state licenses as requested.

Responsibilities

• Respond to inbound and outbound calls for a multi-state nurse triage service.
• Utilize Schmitt-Thompson protocols to assess and triage patients.
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform.
• Provide clinical assessments via phone or patient portal based on established protocols.
• Support providers with administrative and clinical tasks, including medication refills, provider notification of critical results, and post-discharge follow-up.
• Facilitate referrals and assist with prior authorization requests.
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed.
• Participate in Remote Patient Monitoring programs, including monitoring vital signs and educating patients on chronic disease management.
• Screen and qualify patients for clinical trials and provide patient education.
• Take on additional responsibilities to support team success and patient outcomes.

Skills

Teamwork

Leadership

Customer service

Communication skills

Documentation

Education

Associate’s or Bachelor’s Degree in Nursing

Tools

EHR platforms

Job description

Call 4 Health is seeking an experienced Registered Nurse (RN) to join our 24-hour remote triage call center. You will triage patients, document interactions in EHRs, and support providers with clinical tasks from a home-based setting.

The role requires 2–4 years of RN clinical experience and active multi-state licensure (e-NCL/ECN). You will collaborate with hospitals and clinics nationwide, participate in RPM programs, and help coordinate referrals and prior authorizations.