Remote RN: Telephonic Post-Discharge Care & Meds

Beacon Hill Staffing Group; Traverse City (MI); Remote; USD 43,000 - 62,000; Full time

Benefits offered by this job

Remote work

Job summary

Beacon Hill Staffing Group is seeking a Telephonic Registered Nurse to support patients after discharge via inbound calls. The role requires Michigan RN licensure and 3–5 years of nursing experience, including call center exposure. Remote position within Eastern Time Zone with VPN access.

Full-time or part-time options, with pay up to $38/hour. Strong EMR experience (Epic or Cerner) is preferred to document assessments and coordinate care gaps.

Qualifications

• Active Registered Nurse (RN) license in Michigan.
• 3–5 years of nursing experience; bedside or direct clinical experience preferred.
• Inbound call center experience with strong patient-facing telephone and customer service skills.
• Epic or Cerner EMR experience preferred.

Responsibilities

• Receive inbound warm transfers from patients following discharge and provide RN support.
• Conduct telephonic medication reconciliation and 7-day post-ED follow-up assessments to support care gaps.
• Review post-discharge medication orders, clarify dosing, address interactions, confirm understanding.
• Assess patient symptoms and provide clinical clarification during calls.
• Accurately document assessments and data within the medical record.
• Resolve immediate post-discharge questions within a high-volume, tech-driven queue.
• Provide focused nursing support with no ongoing care plan responsibility.

Skills

Inbound call center experience

Patient-facing communication

Multitasking in fast-paced environment

Education

RN license Michigan

Tools

Epic EMR

Cerner EMR

Job description

Beacon Hill Staffing Group is seeking a Telephonic Registered Nurse to support patients after discharge via inbound calls. The role requires Michigan RN licensure and 3–5 years of nursing experience, including call center exposure. Remote position within Eastern Time Zone with VPN access.

Full-time or part-time options, with pay up to $38/hour. Strong EMR experience (Epic or Cerner) is preferred to document assessments and coordinate care gaps.