Remote RN: 24/7 Telephone Triage Pro

Call 4 Health; North Dakota; À distance; USD 47 000 - 66 000; Plein temps

Résumé du poste

Call 4 Health is seeking an experienced Registered Nurse (RN) for remote triage across multiple states. You will perform telephone triage, document interactions in EHRs, and support providers with clinical and administrative tasks from your home office.

Ideal candidates hold an RN license, 2–4 years of clinical experience, and triage/trial experience. This role offers flexibility, a fast-paced environment, and opportunities to collaborate with hospitals and clinics nationwide.

Qualifications

• Associate’s or Bachelor’s Degree in Nursing
• 2–4 years of full-time RN clinical experience in ER/Urgent Care/Adult/Pediatric/Ambulatory/ICU
• Prior telephone triage experience using electronic triage systems
• Experience working with two or more EHR platforms
• Active, unencumbered e-NCL / Enhanced Nurse Licensure Compact license
• Willingness to obtain additional state licenses as requested

Responsabilités

• Respond to inbound and outbound calls for a multi-state nurse triage service
• Utilize Schmitt-Thompson telephone triage protocols to assess and triage patients
• Document patient interactions accurately in client EHR systems and/or the Call 4 Health platform
• Provide clinical assessments via phone or patient portal based on established protocols
• Support providers with administrative and clinical tasks, including medication refill requests per protocol, provider notification of critical results, post-discharge and post-operative follow-up coordination
• Facilitate referrals and assist with prior authorization requests requiring clinical input
• Collaborate with hospitals, nursing homes, funeral homes, and government agencies as needed
• Participate in Remote Patient Monitoring (RPM) programs, including monitoring vital signs and educating patients on chronic disease management (diabetes, hypertension, COPD)
• Screen and qualify patients for clinical trials and provide patient education
• Take on additional responsibilities to support team success and patient outcomes

Connaissances

Strong teamwork

Customer service

Empathy

Communication skills

Organizational skills

Time management

Leadership potential

Formation

Associate’s or Bachelor's Degree in Nursing

Outils

Two or more EHR platforms

Description du poste

Call 4 Health is seeking an experienced Registered Nurse (RN) for remote triage across multiple states. You will perform telephone triage, document interactions in EHRs, and support providers with clinical and administrative tasks from your home office.

Ideal candidates hold an RN license, 2–4 years of clinical experience, and triage/trial experience. This role offers flexibility, a fast-paced environment, and opportunities to collaborate with hospitals and clinics nationwide.