Remote Inbound RN — Post-Discharge Telehealth & Med Rec

Maine Tech Hub; Augusta (ME); Remote; USD 43,000 - 62,000; Full time

Job summary

Beacon Hill Solutions Group, LLC in Augusta, Maine, is seeking a Telephonic Registered Nurse - Inbound Calls with remote options for the Eastern Time Zone. The RN handles inbound patient calls, medication reconciliation, post-discharge assessments, and documents information to close care gaps with care and clarity.

Applicants must hold a Michigan RN license, bring 3–5 years of nursing experience (bedside preferred), and have inbound call center experience.

Qualifications

• Active RN license in Michigan.
• 3–5 years of nursing experience; bedside preferred.
• Inbound call center experience required with patient-facing skills.
• Epic or Cerner EMR experience preferred.

Responsibilities

• Receive inbound transfers and provide RN support.
• Conduct telephonic medication reconciliation and post-discharge follow-ups.
• Review medications, clarify dosing, and address interactions.
• Assess symptoms and provide clinical clarification by phone.
• Document assessments and data in the medical record.
• Manage high-volume, tech-driven call queue for post-discharge care.
• Provide episode-based nursing support; not responsible for ongoing care or referrals.

Skills

RN License MI

Nursing Experience

Inbound Call Center Experience

EMR Experience (Epic/Cerner)

Education

Active RN license in Michigan

Tools

Epic EMR

Cerner EMR

Job description

Beacon Hill Solutions Group, LLC in Augusta, Maine, is seeking a Telephonic Registered Nurse - Inbound Calls with remote options for the Eastern Time Zone. The RN handles inbound patient calls, medication reconciliation, post-discharge assessments, and documents information to close care gaps with care and clarity.

Applicants must hold a Michigan RN license, bring 3–5 years of nursing experience (bedside preferred), and have inbound call center experience.