Remote RevOps Director — GTM Strategy & Analytics

MadCap Software, Inc.; Denver (CO); Remote; USD 135,000 - 155,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance for

Employer 401(k) match

Disability & Life Insurance

Flexible PTO + 12 holidays

Annual bonus

Fully remote

Job summary

MadCap Software, Inc. is seeking a Revenue Operations Director to architect revenue generation and GTM motion across Sales, Marketing and Partnerships.

You will own territory planning, governance and data-driven processes to enable scalable growth, reporting to the Chief Revenue Officer. You will lead the GTM technology stack, drive automation and AI-assisted workflows, and provide board-level insights on pipeline health and revenue metrics.

Qualifications

• Bachelor's Degree with 8+ years in Revenue/Sales Operations in B2B tech.
• Strong analytical and problem-solving skills.
• Expert Salesforce architecture and GTM tech knowledge.
• Financial acumen with SaaS metrics, forecasting and board-level reporting.
• Hands-on territory design, segmentation, ownership routing at scale.
• AI-native mindset with production GTM workflows.
• Ability to influence exec-level strategy and translate problems into system designs.
• Diligent, self-motivated, structured sales processes.
• Deep understanding of enterprise buying cycles.
• Excellent communication across all levels; work-from-home readiness.

Responsibilities

• Design and execute a cohesive go-to-market strategy with leadership.
• Partner across Sales, Marketing, Partnerships, Customer Success and Finance.
• Own GTM tech stack strategy and single source of truth (CRM, sequencing, AI tools).
• Identify automation opportunities and deploy with human-in-the-loop controls.
• Create and present board-level pipeline, GTM performance, and revenue metrics.
• Manage cross-functional initiatives end-to-end and align compensation, bookings, and pricing.
• Document GTM processes, data definitions and change controls.
• Collaborate with Product Marketing and Revenue Enablement for trainings.

Skills

Salesforce architecture

GTM tech stack

SaaS metrics

Forecasting

Territory design

Account routing

AI-assisted workflows

Executive communication

Self-motivation

Enterprise buying cycles

Education

Bachelor's Degree

Tools

CRM

Sales engagement

Conversation intelligence

Enrichment tools

Intent data/tools

Job description

MadCap Software, Inc. is seeking a Revenue Operations Director to architect revenue generation and GTM motion across Sales, Marketing and Partnerships.

You will own territory planning, governance and data-driven processes to enable scalable growth, reporting to the Chief Revenue Officer. You will lead the GTM technology stack, drive automation and AI-assisted workflows, and provide board-level insights on pipeline health and revenue metrics.