Remote Revenue Cycle Manager – Collections & Reimbursements

Vital Care Infusion Services; Pennsylvania; Remote; USD 65,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Flexible spending account

Health savings account

Paid time off

Paternal leave

Volunteer days

Life insurance

Long-term disability

Short-term disability

401(k) matching

Tuition reimbursement

Employee assistance

Referral program

Professional development

Job summary

Vital Care Infusion Services is seeking a seasoned Revenue Cycle Manager to oversee reimbursement activities across infusion and specialty Pharmacy units. You will lead referral intake, authorizations, billing, and collections while delivering outstanding service to franchise partners, payers, and patients.

You will build and mentor a high-performing team to meet critical revenue-cycle goals and ensure regulatory compliance across policies and procedures.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• Minimum 3-5 years of home infusion therapy experience required.
• Minimum 5 years of Management experience.

Responsibilities

• Manage multiple teams in processing new patient referrals, insurance benefit investigation, prior authorizations, billing, and collections depending on area of responsibility. Up to 60 people.
• Manage resource allocations to meet KPIs. Track workload distribution and conduct ongoing needs assessments to identify staffing opportunities.
• High degree of focus on meeting and exceeding financial and department metrics.
• Conduct 1:1 coaching and mentoring with Supervisors to create a highly effective Team. In addition to annual performance reviews. Provide counseling when required to address performance.
• Monitor payroll for accuracy to ensure proper processing.
• Serve as escalation agent for supervisors and team to resolve complaints from franchise partners or patients.
• Create, implement, communicate, and maintain Standard Operating Procedures covering functional areas of responsibilities.
• Cultivate an environment of customer service through training, feedback, and staff mentoring.
• Audit transactions processed by the team to ensure accuracy and compliance with policies and procedures to identify training opportunities.
• Interview and select staff to meet business requirements and create a highly effective Team.
• Perform other related duties as assigned.

Education

Bachelor’s degree

Home infusion therapy experience

Management experience

Job description

Vital Care Infusion Services is seeking a seasoned Revenue Cycle Manager to oversee reimbursement activities across infusion and specialty Pharmacy units. You will lead referral intake, authorizations, billing, and collections while delivering outstanding service to franchise partners, payers, and patients.

You will build and mentor a high-performing team to meet critical revenue-cycle goals and ensure regulatory compliance across policies and procedures.