RCM Supervisor: Referrals, Billing & Collections Lead

Vital Care Infusion Services; Arizona; Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical plan

Dental plan

Vision plan

PTO

Paid holidays

Paternal leave

Volunteer days

Life insurance

Disability insurance

401(k) matching

Tuition reimbursement

Employee assistance

Referral program

Professional development

Résumé du poste

Vital Care Infusion Services in Arizona seeks a Reimbursement Specialist to manage intake, billing, and collections while delivering outstanding customer service to franchise partners, payers, and patients.

You will supervise referral processing, benefits investigations, prior authorizations, and workload distribution to meet KPIs, while implementing standard operating procedures for quality and compliance.

Responsabilités

• Supervise team in processing new patient referrals, benefits investigation, verifications, prior authorizations, billing, and collections.
• Manage Reimbursement Specialist schedules to reallocate resources to meet KPIs.
• Serve as escalation agent for franchise partners or patient complaints.
• Implement, communicate, and maintain operating procedures covering functional areas, quality, compliance, and related performance expectations.
• Monitor team results to evaluate compliance with quality and productivity expectations and identify improvement opportunities.

Description du poste

Vital Care Infusion Services in Arizona seeks a Reimbursement Specialist to manage intake, billing, and collections while delivering outstanding customer service to franchise partners, payers, and patients.

You will supervise referral processing, benefits investigations, prior authorizations, and workload distribution to meet KPIs, while implementing standard operating procedures for quality and compliance.