Remote Retirement Support Specialist (Contract to Hire)

TEKsystems; Dallas (TX); Remote; USD 29,000 - 33,000; Part time

Benefits offered by this job

401(k) Retirement Plan

Medical, dental & vision

Life Insurance & Disability

PTO / Paid time off

Job summary

TEKsystems is seeking a contract-to-hire Customer Service Associate in Dallas, TX, to handle 25-50 retirement-related calls daily from customers and financial partners. The role requires basic computer skills and the ability to pivot between multiple systems, including Salesforce and other homegrown platforms.

Remote work is available for this temporary position. You will start on December 2, 2026, and eligibility for benefits varies by employment status; compensation is $21–$24 per hour, with

Qualifications

• Basic computer skills and ability to switch between multiple programs.
• Ability to handle 25–50 retirement-related calls daily from customers and partners.
• Strong verbal communication and customer service mindset.

Responsibilities

• Handle retirement questions and provide assistance over the phone.
• Communicate with customers, agents, and financial partners.
• Navigate Salesforce and other systems to log inquiries and resolve issues.

Skills

Customer service experience

Communication skills

Multitasking

Tools

Salesforce

Homegrown systems

Job description

TEKsystems is seeking a contract-to-hire Customer Service Associate in Dallas, TX, to handle 25-50 retirement-related calls daily from customers and financial partners. The role requires basic computer skills and the ability to pivot between multiple systems, including Salesforce and other homegrown platforms.

Remote work is available for this temporary position. You will start on December 2, 2026, and eligibility for benefits varies by employment status; compensation is $21–$24 per hour, with