Remote Retirement Services Specialist

Transamerica; United States; Remote; USD 48,000 - 53,000; Full time

Job summary

Transamerica is seeking a Registered Service Representative to excel in a remote call center environment. This role provides outstanding service to clients regarding retirement products, including answering inquiries and assisting with transactions.

The ideal candidate has a minimum of two years of customer service experience, strong communication skills, and a proactive approach to solving problems. The role offers a salary ranging between $48,000 - $53,000 annually and potential bonuses based on performance.

Qualifications

• Two years of customer service experience.
• Excellent customer service skills.
• Strong attention to detail and excellent time management.

Responsibilities

• Responsible for inbound and outbound calls.
• Provide accurate and complete information to clients.
• Monitor client accounts and handle situations as needed.

Skills

Customer service experience

Verbal communication skills

Written communication skills

Attention to detail

Time management skills

Proactive and customer focused

Problem solving skills

Tools

MS Word

Outlook

Excel

Job description

Transamerica is seeking a Registered Service Representative to excel in a remote call center environment. This role provides outstanding service to clients regarding retirement products, including answering inquiries and assisting with transactions.

The ideal candidate has a minimum of two years of customer service experience, strong communication skills, and a proactive approach to solving problems. The role offers a salary ranging between $48,000 - $53,000 annually and potential bonuses based on performance.