Remote Retirement Plans Customer Care Specialist

Empower; United States; Remote; USD 37,800 - 51,975; Full time

Benefits offered by this job

Medical, dental, vision and life insurance

401(k) with company matching

Tuition reimbursement up to $5,250/year

Paid time off and holidays

Paid volunteer time

Job summary

Empower is hiring for a remote financial professional role aimed at providing top-notch customer service for retirement plans. The position requires a commitment to a flexible work schedule and includes opportunities for personal growth within a supportive team environment.

Candidates need to have at least an Associate degree or specific customer service experience, especially speaking both English and Spanish. The company emphasizes work-life balance and offers comprehensive benefits including medical, dental, and generous paid time off.

Qualifications

• Availability to work a 40-hour work week outside traditional business hours.
• 1-year customer service experience or 2+ years in any field.

Responsibilities

• Answer incoming telephone inquiries regarding retirement plans.
• Provide excellent service within our call center.

Skills

Fluency in English and Spanish

Customer service experience

Attention to detail

Communication skills

Education

Associate degree or higher

Job description

Empower is hiring for a remote financial professional role aimed at providing top-notch customer service for retirement plans. The position requires a commitment to a flexible work schedule and includes opportunities for personal growth within a supportive team environment.

Candidates need to have at least an Associate degree or specific customer service experience, especially speaking both English and Spanish. The company emphasizes work-life balance and offers comprehensive benefits including medical, dental, and generous paid time off.