Remote Retirement Services Specialist

Empower; United States; Remote; USD 41,600 - 57,125; Full time

Benefits offered by this job

Medical, dental, vision and life insurance

401(k) plan with company matching

Tuition reimbursement up to $5,250/year

Paid volunteer time – 16 hours/year

Paid time off and holidays

Job summary

Empower is seeking a Registered Financial Customer Service Professional for a remote position. This role involves handling inquiries regarding retirement plans, processing financial transactions, and assisting clients with navigating automated systems.

Applicants should have an associate degree or equivalent experience, with at least 1 year in customer service within financial services. Additional benefits include remote work flexibility, medical and dental insurance, and paid time off.

Qualifications

• Associates degree preferred or 1-2 years related experience required.
• 1 year of customer service experience in financial services preferred.
• FINRA Series 6 and Series 63 licenses required.

Responsibilities

• Answer incoming inquiries regarding retirement plans.
• Process financial transactions for callers.
• Assist participants with navigating automated systems.

Skills

Customer service experience

Financial services knowledge

Communication skills

Ability to process financial transactions

Education

Associate degree in business or related field

Job description

Empower is seeking a Registered Financial Customer Service Professional for a remote position. This role involves handling inquiries regarding retirement plans, processing financial transactions, and assisting clients with navigating automated systems.

Applicants should have an associate degree or equivalent experience, with at least 1 year in customer service within financial services. Additional benefits include remote work flexibility, medical and dental insurance, and paid time off.