Remote Retail Security Systems Field Technician

Johnson Controls; Tennessee; Remote; USD 35,000 - 44,000; Full time

Benefits offered by this job

Day One Benefits

Paid Training

Career Growth

401(k) benefits

Job summary

Johnson Controls is seeking an Installation & Service Technician to install, troubleshoot, and repair inventory control and video surveillance equipment in retail environments. This remote role requires willingness to travel 100% of the time across West TN and North Memphis, with day-one benefits and paid training.

You will diagnose issues, train customers, and ensure high system performance while maintaining documentation and striving for first-time fixes.

Qualifications

• EL06 License required.
• Strong understanding of electronics and networking fundamentals.
• Excellent communication and customer service skills.
• Ability to lift up to 70 lbs and work in field environments.

Responsibilities

• Install, troubleshoot, and repair inventory control and video surveillance equipment in retail environments.
• Diagnose technical issues and deliver fast, effective solutions.
• Work directly with customers, providing training and support to maximize system performance.
• Manage service calls efficiently with accurate documentation.
• Identify opportunities to improve customer operations and share insights with leadership.

Skills

EL06 License

Electronics fundamentals

Networking basics

Customer communication

Job description

Johnson Controls is seeking an Installation & Service Technician to install, troubleshoot, and repair inventory control and video surveillance equipment in retail environments. This remote role requires willingness to travel 100% of the time across West TN and North Memphis, with day-one benefits and paid training.

You will diagnose issues, train customers, and ensure high system performance while maintaining documentation and striving for first-time fixes.