Remote Restaurant Account Growth Manager

The Fork; États-Unis; Hybride; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Remote work

Permanent contract

Competitive salary

Bonus

Metrocard allowance

International offices

Diversity & inclusion

Learning programs

Calm app access

Parental leave

Life & disability insurance

Pension plans

Team events

Résumé du poste

TheFork is hiring an Account Manager to nurture restaurant partnerships across our network. You will manage a portfolio of restaurants, driving revenue growth and ensuring best-in-class service through email and phone support, strategic promotions, and close collaboration with Sales and Marketing.

You will negotiate favorable terms, monitor KPI performance, and help restaurants optimize margins. Join a diverse, fast-paced team with a remote-friendly setup and international opportunities.

Qualifications

• Fluent in Swedish and English.
• At least two years of account management experience.
• Self-driven, results-oriented professional who strives to meet targets.
• Confident negotiating and commercial conversations over the phone.
• Strong understanding of revenue management and performance levers.
• Analytical yet creative; able to propose tailored solutions for customers.
• Able to establish trust and build long-term business relationships.
• Autonomous and comfortable managing KPIs and performance metrics.
• Able to manage multiple projects simultaneously.

Responsabilités

• Manage relationships with restaurants in your portfolio and drive revenue growth.
• Provide email and phone support for positioning strategy, revenue management and online marketing.
• Set up action plans with Sales and Marketing; develop promotional plans for your portfolio.
• Negotiate favorable terms to optimize margins and seat occupancy.
• Monitor compliance with T&Cs and quality policies; ensure strong B2C user experience.
• Offer training on our tools to restaurant partners.
• Communicate user requirements and collaborate with other departments to improve product relevance.

Connaissances

Swedish fluency

English fluency

Account management

Negotiation skills

Revenue management

Analytical thinking

Self-driven

KPI tracking

Project management

Multi-tasking

Description du poste

TheFork is hiring an Account Manager to nurture restaurant partnerships across our network. You will manage a portfolio of restaurants, driving revenue growth and ensuring best-in-class service through email and phone support, strategic promotions, and close collaboration with Sales and Marketing.

You will negotiate favorable terms, monitor KPI performance, and help restaurants optimize margins. Join a diverse, fast-paced team with a remote-friendly setup and international opportunities.