Restaurant Growth Account Manager - Remote-Eligible

OpenTable; Seattle (WA); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Work from almost anywhere up to 20 pm

Mental health and well-being focus

Company-paid therapy sessions

Headspace subscription

Annual company-wide week off

Paid parental leave

Generous paid vacation and birthday/PA

Career growth resources

Travel discounts

Employee Resource Groups

Competitive retirement and health plan

Job summary

OpenTable is seeking an Account Manager to lead customer retention and revenue growth within your restaurant territory. You will engage with partners, act as trusted advisor, and use OpenTable technology to improve outcomes for teams and guests.

Applicants should live in the Pacific or Hawaii-Aleutian Time Zones, with Seattle or Hawaii residence strongly preferred. Domestic travel across the West Coast and Hawaii is expected.

Qualifications

• 2–3+ years of account management or equivalent in restaurant/hospitality.
• Residency in Pacific or Hawaii-Aleutian Time Zones; Seattle or Hawaii preferred.
• Strong written, presentation, and interpersonal skills.

Responsibilities

• Cultivate and expand relationships to drive retention and upsell.
• Lead contract renewals and premium marketing tool adoption.
• Understand client needs and identify upsell opportunities.
• Assist restaurant management with system configuration to optimize reservations.

Skills

Account management

Customer service

Relationship building

Sales conversations

Data-driven storytelling

Education

College degree in a relevant field

Tools

Google Suite

Salesforce

Apple products/OS

Job description

OpenTable is seeking an Account Manager to lead customer retention and revenue growth within your restaurant territory. You will engage with partners, act as trusted advisor, and use OpenTable technology to improve outcomes for teams and guests.

Applicants should live in the Pacific or Hawaii-Aleutian Time Zones, with Seattle or Hawaii residence strongly preferred. Domestic travel across the West Coast and Hawaii is expected.