Restaurant Partnerships & Growth Manager

The Fork; Gothenburg (NE); Hybrid; USD 67,000 - 101,000; Full time

Benefits offered by this job

Competitive salary

Bonus

Transport allowance

International teams

Inclusive environment

Wellbeing benefits

Parental leave

Life insurance

Job summary

TheFork is seeking an ambitious Account Manager to nurture our restaurant portfolio across Europe. You will be the primary contact, helping restaurants grow revenue with TheFork solutions and delivering personalized service by email and phone.

You will collaborate with Sales and Marketing to design promotional plans, monitor KPIs, and negotiate win-win terms. Fluency in Swedish and English, plus a proactive, autonomous work style are essential.

Qualifications

• Fluent in Swedish and English; other languages welcome.
• Minimum two years in account management or a related role.
• Self-driven, results-oriented with target focus.
• Comfort negotiating and conducting commercial conversations by phone.
• Strong understanding of revenue management and performance levers.
• Analytical yet creative; able to propose value-added solutions.
• Able to build trust-based, long-term business relationships.
• Manage KPIs, targets, and multiple projects autonomously.

Responsibilities

• Manage the relationship with restaurants in your portfolio and drive revenue growth with TheFork solutions.
• Be the primary contact and build long-term relationships with customers.
• Provide support via email and phone on positioning, revenue management and online marketing.
• Set up action plans with Sales and Marketing to develop promotions (Festivals, YUMS, SUPER YUMS).
• Negotiate favorable terms to optimize margins and occupancy rate.
• Monitor compliance with T&Cs and quality policies and ensure strong B2C experience.
• Provide training on using TheFork tools and collect user requirements for product improvements.

Skills

Swedish language proficiency

English language proficiency

Account management experience

Negotiation skills

Revenue management knowledge

Analytical thinking

Relationship building

Autonomy / self-driven

KPI management

Project management

Job description

TheFork is seeking an ambitious Account Manager to nurture our restaurant portfolio across Europe. You will be the primary contact, helping restaurants grow revenue with TheFork solutions and delivering personalized service by email and phone.

You will collaborate with Sales and Marketing to design promotional plans, monitor KPIs, and negotiate win-win terms. Fluency in Swedish and English, plus a proactive, autonomous work style are essential.