Remote Resolution Specialist for Medical DME & Patient Care

J&B Medical Supply Co Inc; Clifton (TX); Teletrabalho; USD 35 000 - 48 000; Tempo integral

Resumo da oferta

J&B Medical Supply Co Inc is hiring a Service Coordinator-Resolution Specialist to support the patient care and order resolution process. This full-time role focuses on resolving escalated issues efficiently while coordinating with cross-functional teams to ensure a personalized member experience.

Responsibilities include handling order processes from start to finish, documenting communications, and addressing feedback to improve service delivery.

Qualificações

• Experience providing patient care and understanding health insurance terminology.
• Familiarity with medical supplies and order processes.

Responsabilidades

• Provide escalated resolution support to patients and leadership.
• Maintain quality checks and suggest process improvements.

Conhecimentos

Patient Care

Health Insurance

Medical Supplies

Descrição da oferta de emprego

J&B Medical Supply Co Inc is hiring a Service Coordinator-Resolution Specialist to support the patient care and order resolution process. This full-time role focuses on resolving escalated issues efficiently while coordinating with cross-functional teams to ensure a personalized member experience.

Responsibilities include handling order processes from start to finish, documenting communications, and addressing feedback to improve service delivery.