Remote Reservations Specialist

Travelwithsan; Lansing (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

100% remote environment

Onboarding and training provided

Ongoing education and development

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role emphasizes accuracy and organized records in a 100% remote environment.

You will communicate professionally, research options, and provide updates to clients while onboarding and training are provided. This position offers ongoing education and a supportive team environment.

Qualifications

• Strong written and verbal communication.
• Excellent attention to detail and accuracy.
• Good organizational and time-management skills.
• Customer-focused and professional attitude.
• Comfortable using email and online systems.
• Ability to research and organize information.
• Reliable and able to manage multiple tasks.
• Previous customer service or reservations experience is helpful but not required.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information regarding client needs and preferences.
• Research availability and appropriate service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details and documentation for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and coordinate with service providers as needed.
• Maintain professional customer service standards.

Skills

Strong written and verbal communicat

Attention to detail

Organizational skills

Customer-focused

Proficient with email systems

Information research ability

Multi-tasking

Experience in customer service/reserv

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role emphasizes accuracy and organized records in a 100% remote environment.

You will communicate professionally, research options, and provide updates to clients while onboarding and training are provided. This position offers ongoing education and a supportive team environment.