Remote Reservation Support Specialist

Travelwithsan; Buffalo (NY); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

100% remote

Onboarding and training

Ongoing education

Access to professional tools

Supportive team environment

Job summary

Travelwithsan seeks a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role emphasizes accuracy and organized records while delivering friendly, professional service in a 100% remote environment.

You will respond to questions, gather preferences, research options, coordinate reservations and confirmations, and maintain up-to-date records.

Qualifications

• Strong written and verbal communication demonstrated in client interactions.
• Excellent attention to detail and accuracy in reservation data.
• Good organizational and time-management skills for handling multiple requests.
• Customer-focused and professional attitude in a remote environment.

Responsibilities

• Respond to reservation-related questions and requests with clarity.
• Gather client needs and preferences for accurate options.
• Research availability and suitable service options for clients.
• Coordinate reservations and confirmations with clients and providers.
• Review reservation details for accuracy and completeness.
• Communicate updates and important information to clients.
• Assist with modifications and special requests as needed.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and coordinate with providers.

Skills

Written communication

Verbal communication

Attention to detail

Time management

Organizational skills

Tools

Email systems

Online systems

Job description

Travelwithsan seeks a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests. This role emphasizes accuracy and organized records while delivering friendly, professional service in a 100% remote environment.

You will respond to questions, gather preferences, research options, coordinate reservations and confirmations, and maintain up-to-date records.