Remote Reservations & Flexible Scheduling Specialist

Southern Bridge Group; Greensboro (NC); A distancia; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote environment

Flexible scheduling

Training and development

Descripción de la vacante

Southern Bridge Group seeks motivated Reservation Services Coordinators to join our growing remote team. You will research, compare, and coordinate vacation options while delivering excellent customer service.

Work remotely with flexible scheduling, ongoing training, and access to booking technology and mentorship. Build relationships to encourage repeat business and referrals. This role requires attention to detail, strong communication, and the ability to work independently.

Formación

• Excellent communication and customer-service skills.
• Basic computer and internet skills required.
• Must be 18+ and reside in an eligible U.S. state.

Responsabilidades

• Assist customers researching and comparing vacation options.
• Provide professional customer service throughout planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate reservation details, policies, deadlines, and updates.
• Respond to customer questions via phone, email, text, or online.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Conocimientos

Customer service

Communication

Remote work

Organizational skills

Descripción del empleo

Southern Bridge Group seeks motivated Reservation Services Coordinators to join our growing remote team. You will research, compare, and coordinate vacation options while delivering excellent customer service.

Work remotely with flexible scheduling, ongoing training, and access to booking technology and mentorship. Build relationships to encourage repeat business and referrals. This role requires attention to detail, strong communication, and the ability to work independently.