Remote Reservations Specialist | Flexible Schedule

Southern Bridge Group; Tallahassee (FL); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and ongoing professional dev.

Access to industry resources and tools

Mentorship and team support

Opportunity to build referral clients

Job summary

Southern Bridge Group seeks motivated individuals to join as Reservation Services Coordinators in a fully remote role. You will assist clients in researching and comparing destinations, accommodations, and travel options, while delivering professional customer service throughout the planning and reservation process.

Responsibilities include coordinating reservations, maintaining accurate records, and communicating important details and deadlines.

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and comfortable working independently in a remote environment.

Responsibilities

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Customer service

Communication

Organization

Remote work

Research options

Job description

Southern Bridge Group seeks motivated individuals to join as Reservation Services Coordinators in a fully remote role. You will assist clients in researching and comparing destinations, accommodations, and travel options, while delivering professional customer service throughout the planning and reservation process.

Responsibilities include coordinating reservations, maintaining accurate records, and communicating important details and deadlines.