Remote Reservation Specialist | Flexible Scheduling

Southernbridgegroup; Chattanooga (TN); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training program

Industry resources

Mentorship

Skills development

Referral opportunities

Job summary

Southernbridgegroup is seeking motivated, organized Reservation Services Coordinators to join our remote team. You will assist customers in researching and comparing destination options, coordinate reservations, and provide professional service throughout the planning process.

This remote role offers flexible scheduling, ongoing training, and access to booking technology and mentorship to help you build lasting relationships with clients.

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and comfortable working independently in a remote environment.
• Previous customer service, hospitality, reservations, sales, or administrative experience is helpful but not required.
• Willingness to complete required training.

Responsibilities

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Communication

Customer service

Organizational skills

Remote work

Independent work

Multichannel comms

Training willingness

Job description

Southernbridgegroup is seeking motivated, organized Reservation Services Coordinators to join our remote team. You will assist customers in researching and comparing destination options, coordinate reservations, and provide professional service throughout the planning process.

This remote role offers flexible scheduling, ongoing training, and access to booking technology and mentorship to help you build lasting relationships with clients.