Remote Reservations Specialist | Flexible Schedule

Southern Bridge Group; Atlanta (GA); Remote; USD 22,000 - 36,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and ongoing professional dev.

Mentorship and team support

Opportunities to develop skills

Job summary

Southern Bridge Group is seeking motivated Reservation Services Coordinators for a fully remote role in the United States. You will research and compare destination options, coordinate reservations, and provide professional service throughout the planning process.

Ideal candidates are organized, tech-savvy, and capable of independent work in a remote setting. Training is provided, with opportunities to develop customer service and reservation skills.

Qualifications

• Must be 18 years or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and comfortable working independently in a remote environment.
• Previous customer service, hospitality, reservations, sales, or administrative experience is helpful but not required.
• Willingness to complete required training.

Responsibilities

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Strong communication

Customer-service

Basic computer skills

Organizational skills

Remote work readiness

Tools

Booking systems

Job description

Southern Bridge Group is seeking motivated Reservation Services Coordinators for a fully remote role in the United States. You will research and compare destination options, coordinate reservations, and provide professional service throughout the planning process.

Ideal candidates are organized, tech-savvy, and capable of independent work in a remote setting. Training is provided, with opportunities to develop customer service and reservation skills.