Remote Reservations Concierge

Travelwithsan; Fort Wayne (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Continuing education

Professional tools access

Job summary

Travelwithsan is hiring a Reservation Support Representative for a 100% remote role. You will assist clients with reservation inquiries, coordinate options, and confirmations while maintaining organized records. The ideal candidate communicates professionally, pays attention to detail, and enjoys helping clients in a remote environment.

Onboarding and ongoing education are provided, with access to professional tools and resources to support your growth within a supportive team environment.

Qualifications

• Strong written and verbal communication.
• Excellent attention to detail and accuracy.
• Good organizational and time-management skills.
• Comfortable using email and online systems.
• Ability to research and organize information.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information regarding client needs and preferences.
• Research availability and appropriate service options.
• Coordinate reservations and confirmations.
• Maintain accurate client and reservation records.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain professional customer service standards.

Skills

Communication

Attention to detail

Organization

Time management

Customer focus

Email usage

Job description

Travelwithsan is hiring a Reservation Support Representative for a 100% remote role. You will assist clients with reservation inquiries, coordinate options, and confirmations while maintaining organized records. The ideal candidate communicates professionally, pays attention to detail, and enjoys helping clients in a remote environment.

Onboarding and ongoing education are provided, with access to professional tools and resources to support your growth within a supportive team environment.