Remote Reservations Specialist — Client Care & Coordination

Travelwithsan; Columbus (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Onboarding

Education opportunities

Professional tools

Team support

Job summary

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations and ongoing service requests in a 100% remote environment.

The ideal candidate will communicate professionally, pay close attention to detail, and enjoy helping clients while managing multiple tasks in a remote setting. Onboarding and ongoing training are provided to support growth and service excellence.

Qualifications

• Strong written and verbal communication.
• Excellent attention to detail and accuracy.
• Good organizational and time-management skills.
• Customer-focused and professional.
• Comfortable using email and online systems.
• Ability to research and organize information.
• Reliable and able to manage multiple tasks.

Responsibilities

• Respond to reservation-related questions and requests.
• Gather information regarding client needs and preferences.
• Research availability and appropriate service options.
• Assist with coordinating reservations and confirmations.
• Review reservation details and documentation for accuracy.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when necessary.
• Maintain professional customer service standards.

Skills

Communication

Detail‑oriented

Organization

Time management

Customer-focused

Remote work

Research abilities

Job description

Travelwithsan is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations and ongoing service requests in a 100% remote environment.

The ideal candidate will communicate professionally, pay close attention to detail, and enjoy helping clients while managing multiple tasks in a remote setting. Onboarding and ongoing training are provided to support growth and service excellence.