Remote Reservation & Planning Specialist

Duquesa Travel Group; Fort Smith (AR); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Remote work

Onboarding

Professional development

Online tools access

Continuing education

Team support

Job summary

Duquesa Travel Group seeks an organized Reservation Planning Coordinator to research options, coordinate reservations, and manage details throughout the planning process. The role requires clear communication and professional client support, with the ability to handle multiple requests and deadlines while staying organized.

This is a 100% remote position with onboarding and ongoing training. Key tasks include researching accommodations, transportation, activities, and related services;

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and deadlines.
• Experience in customer service, hospitality, reservations, or coordination is helpful but not required.

Responsibilities

• Communicate with clients to understand their needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Skills

Communication

Organization

Customer focus

Online research

Multitasking

Problem solving

Follow-up

Tools

Email

Web platforms

Reservation systems

Job description

Duquesa Travel Group seeks an organized Reservation Planning Coordinator to research options, coordinate reservations, and manage details throughout the planning process. The role requires clear communication and professional client support, with the ability to handle multiple requests and deadlines while staying organized.

This is a 100% remote position with onboarding and ongoing training. Key tasks include researching accommodations, transportation, activities, and related services;