Remote Reservation Coordinator for Client-Focused Planning

Duquesa Travel Group; Little Rock (AR); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

100% remote work

Onboarding & training

Professional development

Continuing education opportunities

Job summary

Duquesa Travel Group is seeking an organized Reservation Planning Coordinator to research options, coordinate reservations, and manage essential details throughout the planning process. You will communicate clearly, enjoy helping others, and keep multiple requests organized while providing timely support.

The role emphasizes remote work, with onboarding and ongoing professional development. If you excel at client service and meticulous coordination, this position offers growth in travel planning

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional demeanor.
• Comfortable conducting online research and using email/web-based platforms.

Responsibilities

• Communicate with clients to understand their needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Skills

Communication

Organization

Customer-focused

Online research

Multi-tasking

Email & web platforms

Problem solving

Customer service experience helpful

Job description

Duquesa Travel Group is seeking an organized Reservation Planning Coordinator to research options, coordinate reservations, and manage essential details throughout the planning process. You will communicate clearly, enjoy helping others, and keep multiple requests organized while providing timely support.

The role emphasizes remote work, with onboarding and ongoing professional development. If you excel at client service and meticulous coordination, this position offers growth in travel planning