Remote Reservation Planner & Client Concierge

Duquesa Travel Group; Arlington (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work (100% remote)

Onboarding and training

Professional development

Online tools access

Continuing education opportunities

Supportive team environment

Job summary

Duquesa Travel Group is seeking a Reservation Planning Coordinator to support researching options, coordinating reservations, and managing details throughout the planning process.

The ideal candidate will communicate clearly, enjoy helping others, and stay organized while providing professional and timely support. 100% remote work environment with onboarding and ongoing professional development.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional demeanor.
• Comfortable conducting online research and using email/web platforms.
• Ability to manage multiple requests and deadlines.
• Experience in customer service, hospitality, or reservations helpful but not required.

Responsibilities

• Communicate with clients to understand their needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Skills

Communication

Organization

Customer focus

Online research

Multitasking

Email/Web tools

Job description

Duquesa Travel Group is seeking a Reservation Planning Coordinator to support researching options, coordinating reservations, and managing details throughout the planning process.

The ideal candidate will communicate clearly, enjoy helping others, and stay organized while providing professional and timely support. 100% remote work environment with onboarding and ongoing professional development.