Remote Reservation Planner & Client Concierge

Duquesa Travel Group; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Professional development

Online tools access

Job summary

Duquesa Travel Group is seeking a highly organized Reservation Planning Coordinator to research options, coordinate reservations, and manage details throughout the planning process. You will support clients with clear, timely information and professional service.

The role offers a 100% remote work environment with onboarding, ongoing training, and access to online tools. You will handle multiple requests, communicate with suppliers, and maintain accurate records to ensure seamless travel

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional demeanor.
• Comfortable conducting online research.
• Ability to manage multiple requests and deadlines.
• Proficient with email and web-based platforms.
• Strong problem-solving and follow-up abilities.
• Experience in customer service, hospitality, reservations, or coordination is helpful but not required.

Responsibilities

• Communicate with clients to understand their needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Skills

Written communication

Verbal communication

Organization

Attention to detail

Customer-focused

Online research

Multitasking

Follow-up skills

Job description

Duquesa Travel Group is seeking a highly organized Reservation Planning Coordinator to research options, coordinate reservations, and manage details throughout the planning process. You will support clients with clear, timely information and professional service.

The role offers a 100% remote work environment with onboarding, ongoing training, and access to online tools. You will handle multiple requests, communicate with suppliers, and maintain accurate records to ensure seamless travel