Remote Federal Reporting & Analytics Analyst

Maximus

Augusta (ME)

Remote

USD 45,000 - 69,000

Full time

4 days ago

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Job summary

Maximus is hiring a remote Analyst to support a federal program in a consolidated contact center environment, building reports and dashboards for actionable insights and delivering daily reports to the client. The role requires ability to pass a federal background check and residence in the Continental US; equipment will be provided to support remote work.

You will handle data consolidation, analysis, and reporting, utilizing Power Platform, MicroStrategy, and Power BI to enable decision-making

Qualifications

Bachelor's degree in relevant field and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
U.S. Citizenship and ability to pass a security clearance
2+ years of specific experience performing data analytics within a call center environment
Experience with Microsoft Power Platform preferred
Experience with MicroStrategy preferred
Ability to quickly learn and adapt to new technologies
Strong attention to detail
Strong critical thinking and problem-solving skills

Responsibilities

Responsible for database administration, data consolidation, data analysis and management reporting.
Design database reports based on the requestor’s requirements in support of key business strategies.
Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
Create user guides and train on use of database reports, as necessary.