Remote Reporting & Data Visualization Analyst

Maximus

Montpelier (VT)

Remote

USD 45,000 - 69,000

Full time

4 days ago

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Job summary

Maximus is hiring a remote Analyst to support a federal program in a consolidated contact center environment. The Analyst will build reports and dashboards to provide actionable insights to operational leaders, deliver daily reports to the client, and perform ad hoc analyses of trends and data.

This is a fully remote role, requiring residence in the Continental US and the ability to pass a federal background check. Equipment will be provided, and the position is contingent upon contract award.

Qualifications

Bachelor's degree in a relevant field and 3+ years of experience.
U.S. Citizenship and ability to pass a security clearance.
2+ years of data analytics experience in a call center environment.
Power Platform experience preferred.
MicroStrategy experience preferred.
Ability to learn quickly and adapt to new technologies.
Strong attention to detail.
Strong critical thinking and problem-solving skills.

Responsibilities

Responsible for database administration, data consolidation, data analysis and management reporting.
Design database reports based on the requestor’s requirements in support of key business strategies.
Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
Create user guides and train on use of database reports, as necessary.