Remote Renewals Strategist for Life Sciences Accounts

Clarivate Analytics US LLC; Ann Arbor (MI); Remote; USD 63,000 - 79,000; Full time

Job summary

Clarivate Analytics US LLC is seeking a US Remote-based Renewals Account Manager to join our Renewal Sales team. The role focuses on renewal processes within Life Sciences and Healthcare, leveraging Salesforce and CRM tools.

You will engage customers, highlight value-added solutions, and execute renewal strategies to grow renewals revenue. This is a full-time remote opportunity with standard business hours in your time zone.

Qualifications

• Bachelor's degree OR equivalent work experience.
• 5+ years' experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service.
• Experience working with small to midsize pharmaceutical and biotech companies.
• 3+ years of experience working with Excel.

Responsibilities

• Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support.
• Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives.
• Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans.
• Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness.
• Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership.
• Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes.

Skills

Sales experience

Retention & expansion

Consultative selling

Strategic account management

Healthcare customer-facing experience

Education

Bachelor's degree or equivalent work experience

Tools

Salesforce

CRM platforms

Job description

Clarivate Analytics US LLC is seeking a US Remote-based Renewals Account Manager to join our Renewal Sales team. The role focuses on renewal processes within Life Sciences and Healthcare, leveraging Salesforce and CRM tools.

You will engage customers, highlight value-added solutions, and execute renewal strategies to grow renewals revenue. This is a full-time remote opportunity with standard business hours in your time zone.