Remote Renewals Lead for Life Sciences Accounts

Clarivate Analytics US LLC; Philadelphia (Philadelphia County); Remote; USD 63,000 - 79,000; Full time

Job summary

Clarivate is seeking a US remote-based Renewals Account Manager to join our Renewal Sales team. You will manage a high-volume SMB renewals book and drive retention and expansion opportunities through proactive, solution-oriented support.

You will leverage product knowledge to highlight value-added solutions, execute renewal strategies, and provide forecasts to leadership. The role requires 5+ years of sales or customer service experience, Excel proficiency, and CRM familiarity.

Qualifications

• Bachelor's degree OR equivalent work experience
• 5+ years' experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service
• Experience working with small to midsize pharmaceutical and biotech companies
• 3+ years of experience working with Excel

Responsibilities

• Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
• Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
• Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
• Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
• Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
• Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes

Skills

Sales experience

Excel

CRM platforms

Renewals/account management

Life Sciences/Healthcare knowledge

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Clarivate is seeking a US remote-based Renewals Account Manager to join our Renewal Sales team. You will manage a high-volume SMB renewals book and drive retention and expansion opportunities through proactive, solution-oriented support.

You will leverage product knowledge to highlight value-added solutions, execute renewal strategies, and provide forecasts to leadership. The role requires 5+ years of sales or customer service experience, Excel proficiency, and CRM familiarity.