Remote Renewals Account Manager — Life Sciences Growth

Mass Digital Health; Boston (MA); On-site; USD 63,000 - 79,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

401k with match

Job summary

Clarivate is seeking a US remote-based Renewals Account Manager to join the Renewal Sales team. This role focuses on renewal processes within Life Sciences and Healthcare, engaging customers to identify opportunities and deliver solutions that drive renewals.

Ideal candidates have 5+ years in sales with SMB books, experience in pharma/biotech customers, and strong Excel skills. Salesforce or CRM experience is a plus, with full-time remote work in the continental US.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years’ experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service.
• Experience working with small to midsize pharmaceutical and biotech companies.
• 3+ years of experience working with Excel.

Responsibilities

• Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support.
• Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives.
• Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans.
• Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness.
• Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership.
• Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes.

Skills

Consultative selling

Strategic account management

Sales experience

Education

Bachelor's degree or equivalent

Tools

Salesforce

CRM platforms

Excel

Job description

Clarivate is seeking a US remote-based Renewals Account Manager to join the Renewal Sales team. This role focuses on renewal processes within Life Sciences and Healthcare, engaging customers to identify opportunities and deliver solutions that drive renewals.

Ideal candidates have 5+ years in sales with SMB books, experience in pharma/biotech customers, and strong Excel skills. Salesforce or CRM experience is a plus, with full-time remote work in the continental US.