Remote Renewals Specialist - Life Sciences Growth

Clarivate Plc; United States; Remote; USD 63,000 - 79,000; Full time

Job summary

Clarivate seeks a US Remote-based Renewals Account Manager to join our Renewal Sales team. You will engage with customers to identify renewal opportunities, highlight value-added solutions, and execute renewal strategies to drive retention and expansion.

You will leverage product knowledge, maintain market awareness, and provide forecasts to leadership while working within core business hours across time zones. This role offers a comprehensive benefits package.

Qualifications

• Bachelor's degree OR equivalent work experience.
• 5+ years' experience in sales managing an existing high volume SMB book of business, leading retention, and expansion efforts or customer service.
• Experience working with small to midsize pharmaceutical and biotech companies.
• 3+ years of experience working with Excel.

Responsibilities

• Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support.
• Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives.
• Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans.
• Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness.
• Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership.
• Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes.

Skills

Sales experience

Retention & expansion

Customer service

CRM familiarity

Life Sciences knowledge

Education

Bachelor's degree or equivalent

Tools

Excel

Job description

Clarivate seeks a US Remote-based Renewals Account Manager to join our Renewal Sales team. You will engage with customers to identify renewal opportunities, highlight value-added solutions, and execute renewal strategies to drive retention and expansion.

You will leverage product knowledge, maintain market awareness, and provide forecasts to leadership while working within core business hours across time zones. This role offers a comprehensive benefits package.