Remote Renewals Specialist - SaaS Growth & Value

Cisco Systems, Inc; Richardson (TX); Remote; USD 101,000 - 148,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Parental leave

Disability coverage

Life insurance

RSUs

Job summary

Cisco Systems, Inc is seeking a Renewals Specialist to engage early with customers and partners, helping solve technology challenges and tailor renewal messaging to business priorities. You will prepare renewal quotes and collaborate with sales, CS, and ops to refine pricing and terms, aligning with Cisco’s recurring revenue strategy.

The role emphasizes cross-functional teamwork, adoption insights, and scalable renewal motions across mid-market accounts, with a focus on efficiency and

Qualifications

• 2+ years of experience managing high-volume, transactional opportunities while supporting the team in executing consultative renewal strategies.

Responsibilities

• Applies technical expertise across related products and services within a defined architecture to support renewal execution.
• Aligned to mid-market or regional accounts with moderate complexity.
• Participates in customer discussions to understand renewal needs and begins to tailor messaging to business priorities.
• Prepares renewal quotes and collaborates with internal stakeholders to refine pricing and terms for successful closure.
• Collaborates cross-functionally with account teams, customer success, and operations to support renewal approach and execution.

Skills

Renewals management

Customer engagement

Cross-functional collaboration

Salesforce CPQ

Gainsight familiarity

Tools

Salesforce CRM/CPQ

Gainsight

Job description

Cisco Systems, Inc is seeking a Renewals Specialist to engage early with customers and partners, helping solve technology challenges and tailor renewal messaging to business priorities. You will prepare renewal quotes and collaborate with sales, CS, and ops to refine pricing and terms, aligning with Cisco’s recurring revenue strategy.

The role emphasizes cross-functional teamwork, adoption insights, and scalable renewal motions across mid-market accounts, with a focus on efficiency and