Remote Renewal Team Lead, EdTech SaaS

Cambium Learning Group; United States; À distance; USD 90 000 - 120 000; Plein temps

Résumé du poste

Cambium Learning Group is seeking a Lead Renewal Specialist to supervise Renewal Specialists, guide renewal strategy, and ensure high customer satisfaction in the US market. The role focuses on end-to-end renewals, pricing, negotiations, and forecasting, with a strong emphasis on teamwork and process improvement.

The ideal candidate will have 3–5 years of renewal or quota-carrying experience, a bachelor’s degree or equivalent, and excellent communication skills.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–5 years' experience in sales, sales support, renewals, or a quota-carrying role.
• Experience mentoring, training, or leading peers.

Responsabilités

• Lead the renewal specialists team and guide priorities, strategy, and execution.
• Onboard and train Renewal Specialists; mentor and coach on renewals, pricing, negotiation, and Salesforce hygiene.
• Own the full renewal cycle for assigned accounts, including pricing quotes and terms with school/district decision makers.
• Identify cross-sell opportunities and hand off to Account Executives as needed.
• Collaborate with Sales, Sales Ops, and Customer Success on territory strategies and renewal processes.
• Review contracts and ensure licensing compliance; use Salesforce to track pipeline and forecasts.

Connaissances

Leadership

Negotiation

Mentoring

Communication

Forecasting

Formation

Bachelor's degree or equivalent experience

Outils

Salesforce CRM

Microsoft Office

Google Workspace

Description du poste

Cambium Learning Group is seeking a Lead Renewal Specialist to supervise Renewal Specialists, guide renewal strategy, and ensure high customer satisfaction in the US market. The role focuses on end-to-end renewals, pricing, negotiations, and forecasting, with a strong emphasis on teamwork and process improvement.

The ideal candidate will have 3–5 years of renewal or quota-carrying experience, a bachelor’s degree or equivalent, and excellent communication skills.